Exchange Policy

Return Policy

If you are not simply happy with your product for any reason, please fill out our Return form within 7 days of receipt of your package. Please note that after this period, we can not accept any returns only exchanges allowed. You will be instructed on how to return your item and will be provided with your RAN (return authorization number). Once you receive your RAN, please print out a copy and enclose it with your return. Please be sure to return your purchase exactly as it arrived, UNUSED, w/ original dust bag/tags intact, send it back within (7) days of receipt, and we'll refund your payment within 3 to 5 days after it has been received. It's that easy! NO RESTOCKING FEE ON ALL RETURN ITEMS Once we receive your item, we'll send you confirmation via e-mail. Please allow 5 Business days for the credit to appear on your credit card statement.

If you have any questions about our return policy, please contact us online or call us 1-877-249-1356.

Exchange Policy

We strongly recommend using United States Post Office, USPS that provides a tracking number, as we are not responsible for lost packages. We cannot accept any orders past the 7-day receipt timeframe. Thank you for your understanding. We understand that gift-giving is not always easy, so we offer you an easy return policy.  Please be sure to fill out the Exchange authorization form and specify the item(s) you want to exchange for within 7 days of receipt of merchandise. Include a complete description of the issue in the comments field for an exchange, clearly stating the style number and color for the exchange item on the return form. Your exchange will be processed immediately and a hold will be placed on your exchange item. Once we receive your package, your credit card will either be charged or credited depending on the value of your exchange, and a new tracking number will be issued once your package has been shipped. All exchanges will be charged a $10.00 shipping fees.

Click here for Return Authorization Form

Click here for Exchange Authorization Form